BackOffice outsourcing for trading companies
Boost the management of your marketing company with the best services Back Office. With Grupo Trébol Energía you can outsource all your tasks of BackOffice. Supported by our knowledge and experience, we will take care of the organization of the operational departments of your trading company. We help you to manage the backoffice in an agile and simple way, with a daily contact on the operation of the business. With our Back Office you will be able to delegate to us many of your internal procedures that will allow you to be more efficient in the generation and use of interactions with your end consumers. You will be able to focus at a managerial level on the activities that increase the value of your company, for example, the execution of the commercial strategy and the creation of new business opportunities for the marketer. We have the capacity to advise you from start to finish, from the moment you need to set up the merchandiser to the outsourcing of the entire operation.
Hire Back Office services according to the requirements and business objectives of your marketing company.
Our solutions portfolio covers the following:
- Management of contract cancellations and additions, supervision of tariffs and supply-related procedures.
- Real-time consumption monitoring based on technology exclusive to each contract.
- Customer billing software management: includes the calculation, comprehensive review, issuance and electronic sending of invoices to customers.
- Preparation of mandatory documentation to be submitted to official regulatory institutions such as: REE, OMIE, Ministry, CNMC, Enagás, MIBGAS and others. Technical advice on how to act in case of incidents.
- Processing of consumption information and adaptation of the format according to the billing program.
- Advice and preparation of the standard and customized tariff plan.
- Supervision and technical validation of distribution invoices at contracted supply points. Likewise, of those issued by regulatory agencies.
- Switching: service for managing relations with energy distribution companies.
Issuance of electricity bills
An essential aspect in the efficient management of your retailer is the issuance of electricity bills. At Grupo Trébol Energía, we specialize in the comprehensive management of this process, ensuring that each bill issued is accurate, complies with current regulations and transparently reflects the consumption of your customers. Our advanced billing software efficiently handles the compilation of consumption data, applying the corresponding rates and generating clear and concise invoices. This automation and accuracy in the issuance of invoices not only optimizes your internal workflow, but also improves customer satisfaction, a key to success and loyalty in the competitive energy market. With Grupo Trébol Energía, the issuance of electricity bills is no longer an operational burden, but a strength of your customer service.
The integral outsourcing service of the Back Office will help you save time and money. You will control the effort devoting your attention to the business. With Grupo Trébol Energía you can outsource all your tasks of BackOffice. Supported by our knowledge and experience, we will take care of the organization of the operational departments of your trading company. In this phase we will take care of all administrative management through the energy management software, including from communications with the distributor to the issuance of monthly billing.
